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Dear Wix. We know that you are a US based company, but even US based companies working with the EU will need to comply with GDPR which comes into force tomorrow (25th May 2018). At this point it will become law.

Myself and others had assumed that WIX, as well as other online services companies, would update their Apps to allow their clients, particularly those without technical experience (which is a key WIX USP), to easily incorporate opt-in check boxes to seek “explicit” consent for the use of client information.

I use several Apps across my businesses. WIX stands out as the only one I feel I have to raise my concerns. All others I have used have updated their Apps to assist in compliance to this EU wide regulation.

Waiting a little bit is fine, if the little bit is between now and the 25th May 2018!! Otherwise, WIX has not met with my expectation, particularly as what is required is relatively minor. WIX is a serious player in this market, clients cannot easily move away from a WIX designed website, so this places WIX in a position of significant power and control, so with power comes greater responsibility.

WIX also holds information on EU clients, are you conforming to the legislation? This is serious stuff here with possible fines of upto 4% of global turnover for those that do not comply.

Please get someone onto this ASAP. Thank you. Rest assured I am a big WIX fan, but this really has rattled me. I can only echo Katherine’s original post.

Mikhail (Wix) - If this is not in the WixCode scope, then this makes it worse because if we cannot use WixCode to address the issue, then it MUST be addressed by WIX central, so please can this be escalate to someone that has scope to address it rather than pushing such a critical issue back onto the forum participants.