Add value (name) to a triggered package email

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1

Hi, on my website we sell member packages. I wish to send out a triggered mail that contains the name and company of the buyer. Specific values on the package I can select (see image), however, not the name and company. Is there any way I can include those?

Many thanks for your advice,
Amber

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2

https://support.wix.com/en/article/using-variables-to-add-personalized-text

https://support.wix.com/en/marketing-tools-analytics/triggered-emails

3

thanks so much! however, the “add variable” button doesn’t appear in my editor…

4

https://support.wix.com/en/article/about-triggered-emails
Important:
Triggered Emails require Corvid by Wix . If you don’t have it yet, you can use Wix Automations to reach out to your visitors.

5

Dear givemeaswhisky

thank you so much for your help, which is very much appreciated. I believe to have activated Corvid and yet, this problem occurs. No “add-value” button. Wix support said, it’s not possible unless it does with Corvid. However, I am struggling. I am using the Automations that don’t let me insert the name and address of the buyer, which is crucial for us, since we wish to use this email simultaneously as the bill.

if any further support comes to you, of course I am more than grateful to receive it.

6

You have to add the triggered email variable to the triggered email and not anywhere in your editor itself.
https://support.wix.com/en/article/using-variables-to-add-personalized-text
https://support.wix.com/en/article/sending-a-triggered-email-with-code
https://support.wix.com/en/article/creating-a-triggered-email

If you are still struggling, then have a look at Nayeli (Code Queen) video about it here.
https://www.youtube.com/watch?v=MOU2v4gagAI

7

Dear givemeawhisky

many thanks once more!
i now finally understood how to get the “add variable” button.
What I tried isn’t possible. I wanted to add variables in the automated trigger email that gets sent out after a membership is bought. And apparently those presets don’t allow adding variables…

It does work when I chose “add triggered email” but then that’s not what I need.
At least, I now understand…

Thank you, Amber