When I create a new category my product page seems not to show them in the filters although initially “All categories” checkbox was checked… I have to manually add it which would be really bad to give this task to my customer.
Thanks!
Nick
When I create a new category my product page seems not to show them in the filters although initially “All categories” checkbox was checked… I have to manually add it which would be really bad to give this task to my customer.
wellnowurgentcare
Thanks!
Nick
Hi Nick,
It seems that the new category isn’t automatically appearing in your product filters, even though the “All categories” option is checked. Here are a few things you can try:
- Check Category Visibility: Double-check that the new category is set to be visible on the front end. Sometimes, categories are created but not set to display publicly right away.
- Clear Cache: If you’re using any caching or performance optimization plugins, try clearing the cache. This will ensure the new category is properly picked up by the filters.
- Review Filter Settings: Even with “All categories” checked, sometimes the filters need to be refreshed to include new categories. Make sure your filter settings are set to update dynamically when a new category is added.
- Plugin/Theme Conflicts: If you’re using a specific filtering plugin or a custom theme, there might be a conflict causing the issue. Try disabling other plugins one at a time to see if something is interfering with the filters.
- Check for Updates: Make sure both your theme and any filtering plugins are up to date. Sometimes bugs like this are fixed in newer versions.
Let me know if this resolves the issue or if you need further assistance!
Best regards,
Tina Rivera