Hi! I have not heard of such a problem so far. It could also be a problem with your site, have you tried the function on a new site and see if it occurs there or only on your site? I recommend raising this issue again with Wix customer care and provide as much information as you can, including the specific steps to reproduce the problem, the web browsers and VPN services that you have tried, and any error messages or screenshots you may have. Also, you may consider reaching out to the community or forums for additional support and see if other users have encountered the same problem and found a solution.
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