# Are there plans to improve Wix Hotels by HotelRunner?

**URL:** <https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132>\
**Category:** Ask the community\
**Tags:** wix-hotels, wix-bookings, question, wix\
**Created:** [January 8, 2025, 1:59am UTC](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132 "2025-01-08T01:59:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sherese\_Johnson](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/sherese_johnson/32/103055_2.png) [@Sherese\_Johnson](https://forum.wixstudio.com/u/Sherese_Johnson)\
**Post date:** [January 8, 2025, 1:59am UTC](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132/1 "2025-01-08T01:59:05Z")

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**Question:**  
Are there plans to improve Wix Hotels by HotelRunner? It doesn’t allow discounts for extended bookings, or rate changes for dates of the week, and other functions. Is it actively being maintained and upgraded?

**Product:**  
Wix Editor - Wix Hotels by HotelRunner

**What are you trying to achieve:**  
Need to know that it will be maintained and improved before cancelling my existing booking platform.

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**Author:** ![\_Hartig](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/_hartig/32/99970_2.png) [@\_Hartig](https://forum.wixstudio.com/u/_Hartig)\
**Post date:** [September 23, 2025, 2:23pm UTC](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132/2 "2025-09-23T14:23:56Z")

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HotelRunner is terrible. I would not change providers right now. I can’t even get support for functionality that does not work outside of emailing with customer support, which often has no idea how to fix an issue. I have a hotel in Portugal, and guests can’t book in the completely translated Portuguese version of the website. There is no dedicated phone support even for issues as large as that.

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**Author:** ![web61160](https://avatars.discourse-cdn.com/v4/letter/w/57b2e6/32.png) [@web61160](https://forum.wixstudio.com/u/web61160)\
**Post date:** [June 26, 2026, 6:08am UTC](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132/3 "2026-06-26T06:08:31Z")

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Agree. It’s being held together by string and tape still. HR support is slow and next-to-pointless for anything needing rapid assistance and Wix team, as helpful and keen as they are, are always having to ‘escalate’ to HR. Find something else.