#Ascend #BUG Report: Sender E-Mail of Automations and Newsletter is a Global Variable and not as needed a Local Variable

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#BUGReport #BUG #Ascend #Newsletter #Automations #EmailMarketing #FeatureRequest

I can set the senders Email at the E-Mail Marketing Tool like the following:

Here I want to have for example always the sender news@…

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If I now go to the Automations, I need to have different sender email adresses.

The autoresponder automation for contact forms should always send from info@… to the customer.
Our free email cooking class should always send from michele@… to the customer.

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I have the option to choose on each Automation Email the senders email address.

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See here:

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BUT, unfortunaletly, NOT AS EXPECTED and NEEDED, the sender email of the E-Mail Marketing (newsletter) and all Email automations are connected to each other and are a GLOBAL VARIABLE.

There should be a LOCAL VARIABLE! We do not want to send all the automations from the same sender. Some emails need to be personal, some need to come in the name of the company.

If it’s meant to be like this, I don’t see a point to be able to change the senders email at each automation. → But even if it’s ment to be like this. It’s very restrictive.

Please fix this issue, it’s really frustrating for us.

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Hey Stefan,

This is not a bug, as this is the way the product is intended to work :slight_smile: However, this is an excellent feedback regarding usability. Thank you for sharing it with us!

#WixCRM

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Hi Sheyla, do you have any update when this is possible?