Hi there!
I am hoping for some guidance on how to fix a possible glitch. Everything has been working beautifully. However, awhile back I was uploading some video files… and this one video file uploaded but still looks like it’s processing… (see attached video). It’s literally been weeks.
More problematic is the option to delete is not available (see attached screenshot - as you can see the only options available are 1. Add to favorites 2. Preview 3. Hide Info, no Delete option; also, cannot add to page, I imagine since it’s still “processing”)
Also, at some point Wix Support copied ALL my files into ALL my site folders (long story, but the larger point being), so now this one video file is sitting there spinning in all my site files folders (across multiple sites) and I can’t seem to delete it.
Some help or guidance would be greatly appreciated.
Much Thanks!