BETA Unlocked: Wix Hotels by HotelRunner

Hey :slight_smile:
HotelRunner’s standalone product is different than the experience at Wix.
We keep working hard on the new app and improving it. Feel free to take a look and provide your feedback, it will help us shape the product to your needs. The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Erez, I have been trying to contact a product manager for Hotels for months and no response. I have been using Wix Hotels for several years and a client is having issuees and I cannot get any resonse from Wix.

Hey Michael, replied now!

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey :slight_smile: The post has been updated with links to install the new Hotels app.

Hey,
The post has been updated with links to install the new Hotels app.

I need to speak to a Hotel product manager. There is an issue with the old app I need to resolve for a client and I cannot get any answers.

@erezgo @ReutMe

Thanks Erez, I hope it works better than the original Wix Hotels application. Do you think it is ready to be offered to customers?

Hi Ilene
As part of the product team for the new Wix Hotels solution, we strongly recommend you to use the new app following the instructions above. Some issues will be resolved automatically once you use it, and we have a great support team for the new app for issues that may arise.

I have some specific questions I needs aberres. The site has-been up for about 4 years. And my client has certain issues. Can I get a support call as customer service cannot help.

Hi @erezgo ,

I am looking to have a call with the Hotels team as I have some feedback. You can reach out to me here

robert (at) bigsparkcreative .co . uk

Hey Robert. Seems like we have an ongoing problem with Hotels and no support. So frustrating. My client is ready to find another platform. Maybe we can talk? Hope all is well

Give me a message on Facebook with your questions and I’ll try my best to assist :slight_smile:

I will. I’ve been trying to get some answers for quite a while.