Following.
If there isn’t this setting, then you cannot do it.
I don’t think so unfortunately. We had a client want this yesterday.
Hi there! I’ll have our Product Expert check and get back to you as soon as possible.
I think my client pitched the issue perfectly yesterday… “This might be the first email they ever get from me and it’s plain text. There’s no me in it, there’s no branding”. We’ve built a branded automated email that goes out in parallel that’s triggered with the event booking as an alternative.
Hi Shane,
At the moment this feature is not available, however, I was able to locate a Feature Request which you can find here: Wix Events Request: Customizing the PDF Tickets Sent to Event Guests
I understand how important this is. We’ll be forwarding your feedback to our product team. 