# Can't access new data content manager

**URL:** <https://forum.wixstudio.com/t/cant-access-new-data-content-manager/43251>\
**Category:** Ask the community\
**Tags:** partners, technical-talk, cms\
**Created:** [December 20, 2019, 11:53am UTC](https://forum.wixstudio.com/t/cant-access-new-data-content-manager/43251 "2019-12-20T11:53:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gemma](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/gemma/32/15867_2.png) [@gemma](https://forum.wixstudio.com/u/gemma)\
**Post date:** [December 20, 2019, 11:53am UTC](https://forum.wixstudio.com/t/cant-access-new-data-content-manager/43251/1 "2019-12-20T11:53:23Z")

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I keep getting “An error has occurred. Check your Internet connection and try again.” but there’s nothing wrong with my connection, I can access all areas of Wix and other sites just fine. Any ideas how I can fix? Thanks

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**Author:** ![sheyla](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/sheyla/32/7313_2.png) [@sheyla](https://forum.wixstudio.com/u/sheyla)\
**Post date:** [December 20, 2019, 1:17pm UTC](https://forum.wixstudio.com/t/cant-access-new-data-content-manager/43251/2 "2019-12-20T13:17:27Z")

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Hmmm sounds tricky - I would reach out to our support team so they can identify what’s going on.

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**Author:** ![gemma](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/gemma/32/15867_2.png) [@gemma](https://forum.wixstudio.com/u/gemma)\
**Post date:** [December 20, 2019, 2:05pm UTC](https://forum.wixstudio.com/t/cant-access-new-data-content-manager/43251/3 "2019-12-20T14:05:25Z")

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Thanks, I’ve done just that.
