Hi, I manage a CBD business’ website called Hanover Hemp. Currently, through Square payments, we are able to accept credit card purchases from our customers. But only for the products in thier cart.
We are not able to accept credit card payments for a subcription to a product.
Is there a rule saying that “Square payments used on the Wix platform for subscriptions is not allowed”?
Maybe Square/Wix did not take into account the subsciptions feature when making the rules for subscriptions?
Hi Trey, I’ll have our Product Expert look into this inquiry for you. We’ll keep you posted.
Hey there @treytrumblecom
There are only certain providers that accept recurring payments, unfortunately, Square is not one of those.
The following payment providers support recurring payments. Click a provider to check if it’s available in your region and learn how to connect it:
I have demonstrated an example of how to switch over Payment Providers below
There is an existing Feature Request for what you are requesting, which can be found here Request: Additional Payment Providers for Accepting Recurring Payments
Thank you for this information Randy. But Square is the only payment provider that allows credit cards to be used for CBD individual product sales.
Why does Wix not allow CBD subscription sales through Square?
It is not an issue of the subject, it is with regard to accepting recurring payments from other providers. I understand this is an important feature, so I invite you to vote for the feature to be notified if this does get implemented.
Okay thank you for your help. I will vote for it.
Hi Steven, has there been any updates on this situation?
