Hi Tiaan,
Very cool stuff … nice work …
Wit the member chat that been released few months ago: https://support.wix.com/en/article/about-members-chat
and with the new Chat + Corvid integration that released last week: https://www.wix.com/corvid/reference/$w.Chatbox.html#hide
You can even take your idea and solution to much advance solutions
Play and enjoy, Erez