Connecting instagram error

Hi

I am trying to connect my instagram account via the app (in Wix) and I keep getting this error:

It occurs in a new window or new tab. I have removed the component in the builder and started again and its still not worked.

I have also followed these: https://support.wix.com/en/article/unable-to-log-into-your-instagram-account

And it has still not worked.

Has anyone had this issue and found a solution?

Thanks

Hi Linda, did you try contacting support? This may need further investigation.

How do I do this Steven? Apologies - I can’t seem to see an option to do this.

@lindaburt We posted about the Instagram API change here . If you still have problems, you can ask for a callback in the help center =)

Yep This didn’t work! Thank you. I found a link last night and asked for an email back from the help centre so hoping I may have an answer today

@lindaburt They will call you =) Let us know what happens!