Copy a website into a paid one (Ascend Basic)

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1

I can’t believe I’m having to ask this question but here goes…

I paid for the basic Ascend plan on my website and then, not so long after, I made a back up of the site (duplicated it). Instead of continuing to work on the original (paid) site I accidentally proceeded to work on the duplicate - all the way until completion!..

I am now in a position where the website I have paid the Ascend plan for is only about 10% complete and the duplicate (which does not have a premium plan) is 100% complete. I would have thought it would have been very easy to just switch the Ascend plan to the other website but there doesn’t seem to be an option that allows me to do this!

I spent ages lining everything up on the website and don’t have time to do it all over again… surely there’s a quick remedy for this?

2

Hello,

From what I see, there is a feature request open:
Request: Assigning an Ascend Plan to Another Wix Site

You would be better suited going through Wix Customer Care about this issue as they know best what can be done in this situation.
https://support.wix.com/en/article/contacting-wix-customer-care-for-support