Creating hotel rooms - waiting and waiting... wheel turning

Question:
[When i want to create a room - i am first on the overview windows - then I have to create a name and a type for my hotel - but i am not able to move forward… the wheel is turning and turning…


]

Product:
[Wix Studio]

What are you trying to achieve:
[I want to setup some rooms for my hotel]

What have you already tried:
[deleted cookies, used a different browser]

Additional information:
[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.]

I think that I had a very similar issue last week, button icon constantly spinning. Refreshing the page I found 50% of the time it had completed, but also 50% where it hadn’t. Support didn’t have a solution either. They passed it to HotelRunner support who set the rooms up for me. Sorry I don’t have an answer, but at least you know it isn’t just you. I tried multiple browsers on a mac but no different.

Hi Steve,
Thank you for your answer - is there any support address at Wix Hotels - i have several other questions? :slight_smile:

Best regards
adrian

You would need to create a Wix support ticket to go through the system.

And where I can open a Wix support Ticket… i didn’t found… “shameonme”

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