# Customed login wrong password issue

**URL:** <https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751>\
**Category:** Ask the community\
**Tags:** question, wix, code\
**Created:** [April 1, 2024, 3:07pm UTC](https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751 "2024-04-01T15:07:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ricardo\_Tsai](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/ricardo_tsai/32/90381_2.png) [@Ricardo\_Tsai](https://forum.wixstudio.com/u/Ricardo_Tsai)\
**Post date:** [April 1, 2024, 3:07pm UTC](https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751/1 "2024-04-01T15:07:51Z")

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Greetings,

Using PC, Windows 11, Chrome environment, connecting the webpage login to Wix collections. Collection has user’s data.  
Coding on Wix Editor for my customed login page. Within the editor if I run the code, it goes smoothly, logs in and redirected to the users lobby page.  
BUT, on the live side, it gives me the wrong password error message in the handle.  
Visually checked the passwords, retyped them, copy/pasted them, on form and collection, they are exactly the same.  
But it just can’t log in the live version, however in the editor code run it goes smoothly.  
Tested on other computer, mobile devices, the live version just doesn’t pass the login and the error message is the same, wrong password.  
Anyone with any idea of why this is happening?  
Thanks in advance.

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**Author:** ![Dan\_Suhr](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/dan_suhr/32/94074_2.png) [@Dan\_Suhr](https://forum.wixstudio.com/u/Dan_Suhr)\
**Post date:** [April 1, 2024, 10:02pm UTC](https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751/2 "2024-04-01T22:02:23Z")

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the editor runs in admin mode, so I am assuming its a permissions error somewhere with the live site.

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**Author:** ![Ricardo\_Tsai](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/ricardo_tsai/32/90381_2.png) [@Ricardo\_Tsai](https://forum.wixstudio.com/u/Ricardo_Tsai)\
**Post date:** [April 2, 2024, 12:33am UTC](https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751/3 "2024-04-02T00:33:37Z")

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Hello Dan,  
Thank you for your reply.  
If it is permission, where can I check that?

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**Author:** ![Dan\_Suhr](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/dan_suhr/32/94074_2.png) [@Dan\_Suhr](https://forum.wixstudio.com/u/Dan_Suhr)\
**Post date:** [April 2, 2024, 12:39am UTC](https://forum.wixstudio.com/t/customed-login-wrong-password-issue/57751/4 "2024-04-02T00:39:19Z")

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this may help

> **[Wix Editor: Applying Page Permissions | Help Center | Wix.com](https://support.wix.com/en/article/wix-editor-applying-page-permissions)**
>
> Choose who has access to your site's pages. You may want to restrict access to some of your pages to those who have a password or are approved site members.To a
