# Database not accessible

**URL:** <https://forum.wixstudio.com/t/database-not-accessible/29788>\
**Category:** Ask the community\
**Tags:** question, code\
**Created:** [February 17, 2018, 1:31am UTC](https://forum.wixstudio.com/t/database-not-accessible/29788 "2018-02-17T01:31:15Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anupam-dubey](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/anupam-dubey/32/991_2.png) [@anupam-dubey](https://forum.wixstudio.com/u/anupam-dubey)\
**Post date:** [February 17, 2018, 1:31am UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/1 "2018-02-17T01:31:15Z")

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Since 5-6 days database hardly loads for me in editor!

After trying several times when dataset opens in the editor, data collection does not open, but when I try to access data collection in the editor, it shows connection error. Hard even to modify permissions.

My internet connection is working absolutely fine but every time I try to access data connection, it shows connection error.

 ![](https://us1.discourse-cdn.com/wix/original/3X/5/3/535b76e10650784e9249248c7663c27c405e4ab0.png)

It’s been 5-6 days now, please help.

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**Author:** ![shlomi-shemesh](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@shlomi-shemesh](https://forum.wixstudio.com/u/shlomi-shemesh)\
**Post date:** [February 18, 2018, 7:40pm UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/2 "2018-02-18T19:40:36Z")

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Hi [Anupam](https://www.wix.com/code/home/members/anupam-dubey) ,

can you share a link to your editor?  
we didn’t get this from other users, db collections are working for other sites.

Shlomi

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**Author:** ![anupam-dubey](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/anupam-dubey/32/991_2.png) [@anupam-dubey](https://forum.wixstudio.com/u/anupam-dubey)\
**Post date:** [February 19, 2018, 3:50am UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/3 "2018-02-19T03:50:57Z")

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Thanks for the response Shlomi

> **[Log In | Wix](https://users.wix.com/signin?originUrl=http%3A%2F%2Feditor.wix.com%2Fhtml%2Feditor%2Fweb%2Frenderer%2Fedit%2F90f079f9-b013-4e7f-ab50-1619948c82ef%3FmetaSiteId%3D24e71d25-cbf7-4f67-b217-ae6b31f9963a%26editorSessionId%3D48C85673-F8FA-40C4-AC90-815DC866BA17&redirectTo=http%3A%2F%2Feditor.wix.com%2Fhtml%2Feditor%2Fweb%2Frenderer%2Fedit%2F90f079f9-b013-4e7f-ab50-1619948c82ef%3FmetaSiteId%3D24e71d25-cbf7-4f67-b217-ae6b31f9963a%26editorSessionId%3D48C85673-F8FA-40C4-AC90-815DC866BA17&overrideLocale=en&forceRender=true)**
>
> Login to Wix.com

Please help, am stuck bad

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<div class="post-metadata">

**Author:** ![shlomi-shemesh](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@shlomi-shemesh](https://forum.wixstudio.com/u/shlomi-shemesh)\
**Post date:** [February 19, 2018, 11:31am UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/4 "2018-02-19T11:31:19Z")

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Hi again,

can not access the above link, what is the url of the site you are working on?

Shlomi

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<div class="post-metadata">

**Author:** ![anupam-dubey](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/anupam-dubey/32/991_2.png) [@anupam-dubey](https://forum.wixstudio.com/u/anupam-dubey)\
**Post date:** [February 20, 2018, 2:50pm UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/5 "2018-02-20T14:50:25Z")

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Thanks for the help Shlomi,

Wix support guided me to resolve the issue, it’s working fine now.

Thanks again

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**Author:** ![wiboamen](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@wiboamen](https://forum.wixstudio.com/u/wiboamen)\
**Post date:** [July 21, 2019, 1:38pm UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/6 "2019-07-21T13:38:32Z")

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An error has occurred. Check your Internet connection and try again. please am, having this error code trying to load my data . please help me

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**Author:** ![wiboamen](https://avatars.discourse-cdn.com/v4/letter/w/898d66/32.png) [@wiboamen](https://forum.wixstudio.com/u/wiboamen)\
**Post date:** [July 21, 2019, 1:40pm UTC](https://forum.wixstudio.com/t/database-not-accessible/29788/7 "2019-07-21T13:40:21Z")

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please help
