# Duplicate Annual Email Subscription Charge **URL:** \ **Category:** Ask the community\ **Tags:** email-subscriptions\ **Created:** [August 19, 2025, 1:27am UTC](https://forum.wixstudio.com/t/duplicate-annual-email-subscription-charge/72867 "2025-08-19T01:27:39Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![iRelaxBot\_Teams](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/irelaxbot_teams/32/110000_2.png) [@iRelaxBot\_Teams](https://forum.wixstudio.com/u/iRelaxBot_Teams)\ **Post date:** [August 19, 2025, 1:27am UTC](https://forum.wixstudio.com/t/duplicate-annual-email-subscription-charge/72867/1 "2025-08-19T01:27:39Z")
“Has anyone experienced this before? I purchased a few email accounts just two months ago and already paid for a one-year subscription. But Wix just auto-subscribed me again for another full year and charged me the annual fee. How should I resolve this issue?” ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [August 19, 2025, 11:16am UTC](https://forum.wixstudio.com/t/duplicate-annual-email-subscription-charge/72867/2 "2025-08-19T11:16:56Z")
Since this is related to your account/billing - it’ll need to be handled by the Customer Care team who are best equipped to assist with these types of issues - [Contact Wix](http://wix.com/contact) ---
**Author:** ![iRelaxBot\_Teams](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/irelaxbot_teams/32/110000_2.png) [@iRelaxBot\_Teams](https://forum.wixstudio.com/u/iRelaxBot_Teams)\ **Post date:** [August 19, 2025, 5:06pm UTC](https://forum.wixstudio.com/t/duplicate-annual-email-subscription-charge/72867/3 "2025-08-19T17:06:37Z")
Thank you so much! Yes. I have to contact them.