Hi Amanda, thanks for the quick reply.
Unfortunately, this does not solve my issue. I turned the toggle off so that the default email is not send to the customer. Then, I created an automation to send the confirmation in our design to the customer. This works just fine.
The problem is on the “other side”. The default email send to the assigned staff member is not editable. However, I would like to send a confirmation email to the staff member with certain information once a booking of his service happened.
Do you have another idea?