Hi Amanda,
unfortunately, it is not the template in the Automations section. The screenshot that I have sent is an automatic Email send by appointments@wixbookings.com and I cannot find a way to edit this email in my settings.
Basically there are two emails:
-
Automatic email send by appointments@wixbookings.com that I do not know how to edit (please help)
-
My own Automation that I have designed based on a template (easy)
It is possible to turn this specific email off by not adding an email to the staff member profile, however, this should not be the solution because it also means that the staff member does not have a clue when somebody books a course.
Does this explanation help?