Editor Performance - Desktop Mode

Having designed and transfered a site to a client we are now contributors and are finding the Editor (in desktop Mode) has become quite slow to the point that a save or puplish typically forces Chrome to issue a “wait” or close notice.

The Mobile editor is a lot more agile through? Weird…

Using an 8GB W10 destop with large SSD and a very fast internet connection.

To be fair there are a lot of unique pages that we could not scoop up using dynamic versions but still it is not a massive site…

Any thoughts?

Hey there! :slight_smile:

Transferring and changing your site role to contributor shouldn’t affect the loading time of the Editor. I would reach out to support and see what’s going on, especially if the loading time has significantly decreased. They should be able to get to the bottom of this. :slight_smile:

@sheyla Thanks. Is there any editor team or person I could go to directly without going through the ticket triage process?

Hey @purerelish , Chrome usually takes up a lot of Ram so the editor should be running smoothly, but that’s weird, I had the same problem but with safari. One thing I can recommend for you to do, is to turn your Wix dashboard into an app. That way, when you’re editing a site, your not using a browser, but an app, which might run better. Check out Convert websites to desktop apps in one click | Webapp to Desktop App

In order for issues to be properly investigated, it’s important to go through support - that way this issue is documented and may be prevented for someone else :wink:

@sheyla OK On it…