Hi Yisrael, thanks for the quick response! Unfortunately, I’ve only been able to test on Android so far, but will be testing iOS shortly. This is a new page, so the mobile upload has been throwing the same error since the beginning of testing. I have tried different file types and get the same results.
Another note that I forgot to mention: I had the relevant code in an onChange handler. That is still the case for the desktop, as it works fine there, but the handler failed to trigger on mobile. So for mobile, the code is currently running when the user attempts to navigate to the next page. The code now executes since it’s no longer reliant on the onChange trigger, but I suspect the failure to upload and the trigger failure may be related.
I’ll take another look at the relevant article and do some more testing, but appreciate the suggestion and will reach out to customer care if I can’t find a solution.