# Having trouble adding condition in automation

**URL:** <https://forum.wixstudio.com/t/having-trouble-adding-condition-in-automation/70040>\
**Category:** Ask the community\
**Tags:** automations, question\
**Created:** [March 31, 2025, 10:26am UTC](https://forum.wixstudio.com/t/having-trouble-adding-condition-in-automation/70040 "2025-03-31T10:26:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ozan\_Kacmaz](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/ozan_kacmaz/32/101637_2.png) [@ozan\_Kacmaz](https://forum.wixstudio.com/u/ozan_Kacmaz)\
**Post date:** [March 31, 2025, 10:26am UTC](https://forum.wixstudio.com/t/having-trouble-adding-condition-in-automation/70040/1 "2025-03-31T10:26:42Z")

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**Question:**  
In my automation triggered by the “AA1” label,  
if the “abone” label is added as a condition, I want to send a mail and wait 2 minutes and add the “AA2” label.  
if not, just send a special mail.

But the then part does not work, only the else part works.

 ![Screen Shot 2025-03-31 at 12.31.15](https://us1.discourse-cdn.com/wix/original/3X/d/c/dc6c98403fd1e5950560a053057b1b1f3b2a0cfc.jpeg)

**What are I am trying to achieve:**  
Adding a label to make the “then” part work

Thank you.

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<div class="post-metadata">

**Author:** ![Samson\_A](https://avatars.discourse-cdn.com/v4/letter/s/e68b1a/32.png) [@Samson\_A](https://forum.wixstudio.com/u/Samson_A)\
**Post date:** [March 31, 2025, 2:50pm UTC](https://forum.wixstudio.com/t/having-trouble-adding-condition-in-automation/70040/2 "2025-03-31T14:50:53Z")

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It looks like your automation setup is structured correctly, but the issue might be with the way the condition is being evaluated. Here are a few things to check:

1. Label Timing Issue:

- Ensure that the “abone” label is actually present on the contact at the time the automation runs.
- If the label is being added dynamically, there could be a delay before it registers.

1. Condition Matching:

- Double-check if the “abone” label is correctly assigned to contacts.
- Ensure that the condition is using the right operator (“includes any of” should work, but testing with “is exactly” might help).

1. Triggering Issue:

- The workflow starts when a label is added, but if the condition isn’t met at that exact moment, it might not proceed to the “Then” path.
- Try manually adding the label before triggering the automation to see if it works.

1. Testing Different Labels:

- You can test with another label instead of “abone” to check if the condition setup is the issue.

1. Automation Logs & Testing:

- If available, check any logs or test runs to see what’s happening when the condition is evaluated