How fast is your editor? Bugs/issues

Ask the community
1

I have a very fast computer and a great configuration but my editor is very slow.

  • VERY SLOW: Opening the layers panel makes things very slow. It takes 3 to 4 minutes to fix my layers and moving things up and down…

  • VERY SLOW: Adding a contact form in my footer and trying to design it the right way. It actually almost impossible to design the form the way I want, it’s very slow.

  • VERY SLOW: Adjusting size of a section

  • BUG: While trying to change the size of an image and scrolling up or down, the image scroll with the page, which makes it impossible to determine the right size in the section.

  • BUG: Adding a new image on the website. Yesterday, it was impossible to add 3 images consecutively. While adding this section, I needed to add one image, save my work, quit the page, go back to my Wix home page, edit the site and launch again the editor, adding the 2nd image…. And so on.

I hope this will help the Wix team :wink:

Thank you very much.

5 Likes
2

Agree with the layers panel. It’s slow as hell! The add section is also terribly slow when navigating to the Sections panel.

3

Hey Damien and Robert,
Thank you for your feedback, we’ll take a look at all the things you’ve mentioned.
@damien could you please elaborate on the ‘While trying to change the size of an image and scrolling up and down…’ issue? So i’ll be sure i’m understanding the issue we should check.
Thanks!

4

Agreed. I’m having similar speed/glitchy issues with both adding elements to the page and managing sections on the layers panel. In my case, trying to add a section caused me to inadvertently add too many. Now, I can’t get them to delete via the layers pallet or by directly selecting the section… just sends me into a glitchy spiral of death… I end up re-loading Wix editor and trying again.

5

HI Miri,

Thank you for your help. I think the issue has been resolved because I’am trying to replicate the issue but everything looks fine now. If the issue comes back, I’ll make sure to take note and give you some feedback.

Cheers,

6

Thanks @damien ! We really appreciate your feedback.

7

Yes I’ve had the same but only in Firefox - in Chrome its a bit sluggish but usable. In Firefox it just stops and says a webpage is slowing down my browser - should I stop it or wait. Its very frustrating!

8

Hi,

Thank you for sharing your experience.

Can you please share with us the link to your editor and the actions/pages that are slow via the Editor?

Once we have this information we will investigate.
Thanks in advance.

9

@sebi-vidret Hi. Can’t seem to message you privately to send the link. But its this one and any other page in editor and firefox. https://editor.wix.com/html/editor/web/renderer/edit/0d55ef46-95d4-4a69-9194-4449e4f35b1d?metaSiteId=f7e2983d-4ee7-443e-93cb-c6516611c942&editorSessionId=56fc6ac2-f209-4edb-bb3c-649459820cae&referralInfo=my-account

10

@gardensinglassuk

Thanks for sharing we looked at your site and were not able to reproduce the performance issues your mentioned.

Can you share more details please?

What are the actions or pages that cause the performance issues?

We await your response.

11

@sebi-vidret Hi Sebi. Its ok. I had a reply back saying that editor x is only supported in chrome and that’s why firefox doesn’t work. Chrome seems to be ok now so I think it must have been a one glitch. Thanks though!