I found a work around when site members forget their password . I deleted them from the site members(we still have their contact in the contact list). Asked them to sign up again with the new password, after their email verification, they could able to login. Hope this helps for someone who came across the same problem like me
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Forgot Password / Password Reset | 17 | 3550 | February 22, 2020 | |
| Custom Login Page - Forgot Password & Error Message Problem | 15 | 2996 | October 19, 2020 | |
| Can we use Forgot Password Prompt for users to change password? | 11 | 1610 | October 24, 2018 | |
| Progress on creating a custom password reset flow? | 2 | 118 | May 11, 2021 | |
| Custom Forgot Password Page & Email | 4 | 575 | November 11, 2019 |