How to Set Up VAT for an EU-based Business Using POD Services Across Multiple Countries?

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** Hi everyone,

I run a business based in Hungary and use a Print-On-Demand (POD) service with production facilities in Germany and Poland. Most of my customers are located across various European countries, each with different VAT rates. For example, the VAT rate in Hungary is 27%, while in the POD production countries, it’s 21%.

I am trying to figure out the best way to configure VAT in my Wix store for this situation. Here are some specific points I’d like help with:

  1. Which VAT rate should I apply when selling to customers in different EU countries?
  2. How do I handle VAT compliance for cross-border sales? Should I always use the VAT rate of the customer’s country, or can I use Hungary’s rate in some cases?
  3. Is the One-Stop-Shop (OSS) system the best way to manage VAT for EU-wide sales, and if so, how do I set this up in Wix?
  4. Are there specific settings in Wix that help automate VAT calculations for each EU country?

Any insights, tips, or step-by-step guidance from those who have dealt with similar challenges would be greatly appreciated!

Thanks in advance for your help! :blush::**