# I keep getting the error, 'We ran into a technical issue. Please refresh and try again. Refresh' while trying to upload a product on my site. How do i fix it? **URL:** \ **Category:** Ask the community\ **Tags:** wix-stores\ **Created:** [May 10, 2024, 10:10pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134 "2024-05-10T22:10:43Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![David\_Owoeye](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/david_owoeye/32/83476_2.png) [@David\_Owoeye](https://forum.wixstudio.com/u/David_Owoeye)\ **Post date:** [May 10, 2024, 10:10pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/1 "2024-05-10T22:10:43Z")
I keep getting the error, ‘We ran into a technical issue. Please refresh and try again. Refresh’ while trying to upload a product on my site. How do i fix it? ---
**Author:** ![Alila\_Hollander](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@Alila\_Hollander](https://forum.wixstudio.com/u/Alila_Hollander)\ **Post date:** [July 17, 2024, 12:54am UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/2 "2024-07-17T00:54:04Z")
I’m running into the same problem. I subscribed thinking that I didn’t have enough space and I’m stuck. ---
**Author:** ![Vasu\_Gopu](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/vasu_gopu/32/94524_2.png) [@Vasu\_Gopu](https://forum.wixstudio.com/u/Vasu_Gopu)\ **Post date:** [July 18, 2024, 5:13pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/3 "2024-07-18T17:13:06Z")
I am facing the same issue again. When I contacted customer care, they said it’s a local issue. However, I don’t believe this is the case. I’ve encountered this problem previously, and at that time, I had to subscribe without any other choice, eventually leaving the site and shifting to another platform, which resulted in wasted money. Now, as I try again, I’m facing the same issue, and they are providing the same reason I received a few months back. ---
**Author:** ![pamela](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/pamela/32/80154_2.png) [@pamela](https://forum.wixstudio.com/u/pamela)\ **Post date:** [July 22, 2024, 5:11pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/4 "2024-07-22T17:11:23Z")
Hey! Are you still experiencing the issue? It sounds like this has happened a couple times recently, is that correct? Was there a certain action you were doing or was there a certain product you were working on when this happened I’m hoping to gather more information about these situations to let our team know in case it seems to be related to certains times, products, actions, etc. ---
**Author:** ![Vasu\_Gopu](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/vasu_gopu/32/94524_2.png) [@Vasu\_Gopu](https://forum.wixstudio.com/u/Vasu_Gopu)\ **Post date:** [July 28, 2024, 1:16pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/5 "2024-07-28T13:16:39Z")
Hello, I’m still experiencing the issue despite trying various solutions. The problem occurs specifically with the Store-Grid Product Gallery. Additionally, I discovered a similar issue with the Grid Product Gallery. Although the settings are configured to display a specific number of products, all products in the selected category are displayed once the website goes live. This is a significant concern and requires urgent attention. ---
**Author:** ![Jairo\_World](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/jairo_world/32/100840_2.png) [@Jairo\_World](https://forum.wixstudio.com/u/Jairo_World)\ **Post date:** [December 1, 2024, 5:02pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/6 "2024-12-01T17:02:00Z")
So, i also face this issue few couple days later, i think is technical error, but no, solution is very simple try do not copy any text and next do not jump into another tab try this thank you Jayant ---
**Author:** ![AnaellA\_Po](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/anaella_po/32/101178_2.png) [@AnaellA\_Po](https://forum.wixstudio.com/u/AnaellA_Po)\ **Post date:** [January 4, 2026, 7:40pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/8 "2026-01-04T19:40:03Z")
It’s currently happening to me!! Since yesterday, I’ve been using the “AI creation” tool but every time there has always been an issue and its so infuriating. ---
**Author:** ![SYDW](https://avatars.discourse-cdn.com/v4/letter/s/ee59a6/32.png) [@SYDW](https://forum.wixstudio.com/u/SYDW)\ **Post date:** [February 19, 2026, 5:59am UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/9 "2026-02-19T05:59:01Z")
I am getting this same issue for two days already and desperately trying to get in touch with Wix, but so far nobody even answered, got back to my email and the live chat is not working. At the moment I can’t access any of my booking, contacts and keep getting this error: **Temporary technical issue** The participants for this session didn’t load due to a technical issue on our end. Please refresh and try again. ---
**Author:** ![Kam](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/kam/32/120535_2.png) [@Kam](https://forum.wixstudio.com/u/Kam)\ **Post date:** [June 25, 2026, 8:49pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/10 "2026-06-25T20:49:38Z")
SO this was just Never resolved? Getting this error now for product pages ---
**Author:** ![Kam](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/kam/32/120535_2.png) [@Kam](https://forum.wixstudio.com/u/Kam)\ **Post date:** [June 25, 2026, 8:56pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/11 "2026-06-25T20:56:33Z")
looks like they are trying ![image](https://us1.discourse-cdn.com/wix/original/3X/1/2/12aa74151c5ba6347c0aa8e399ccaa65ac3ddfa2.png) ---
**Author:** ![Murray\_Harrold](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/murray_harrold/32/112480_2.png) [@Murray\_Harrold](https://forum.wixstudio.com/u/Murray_Harrold)\ **Post date:** [July 4, 2026, 3:21pm UTC](https://forum.wixstudio.com/t/i-keep-getting-the-error-we-ran-into-a-technical-issue-please-refresh-and-try-again-refresh-while-trying-to-upload-a-product-on-my-site-how-do-i-fix-it/59134/12 "2026-07-04T15:21:21Z")
This can happen if you copy and paste into any Wix product description or other product field from certain sites and especially, Google. You need to “wash” the copied text by pasteing the desired text into MS Notepad (or similar) and then, copy the text and paste the text from Notepad into the product description or field. No idea why, it seems some sites have some sort of hidden anti-copy protection in place, which is why WIX cannot “fix” the issue!