# I want to find out if the email i got from wix is a scam email **URL:** \ **Category:** Ask the community\ **Tags:** question\ **Created:** [August 27, 2025, 3:36pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105 "2025-08-27T15:36:22Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Oluwole\_Isreal](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/oluwole_isreal/32/110272_2.png) [@Oluwole\_Isreal](https://forum.wixstudio.com/u/Oluwole_Isreal)\ **Post date:** [August 27, 2025, 3:36pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105/1 "2025-08-27T15:36:22Z")
i received this email recently and i wanted to find out if it was legit Dear Merchant, This is a final reminder regarding the malware issue flagged on your website (Case ID: #SEC–IF, Ticket ID: WIX-SEC-IF). As previously advised, the only way to ensure the immediate removal of the XSS malware and restore compliance with Wix’s security policies is to work directly with the recommended expert. This expert has the necessary tools and expertise to resolve the issue without compromising your site’s integrity. We strongly urge you to contact the expert at [wixdignityexpert@gmail.com](mailto:wixdignityexpert@gmail.com) immediately. Delaying or refusing to engage the expert could result in temporary suspension or even permanent removal of your site due to non-compliance with Wix’s Platform Security Policy. If you do not take action within the next 6 hours, we will have no choice but to proceed with suspending your site to protect your visitors and the Wix platform. Please confirm as soon as you’ve contacted the expert so we can assist you further. Kind regards, Zara Wix Premium & Policy Specialist ---
**Author:** ![StudioBot](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/studiobot/32/106388_2.png) [@StudioBot](https://forum.wixstudio.com/u/StudioBot)\ **Post date:** [August 27, 2025, 3:36pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105/2 "2025-08-27T15:36:23Z")
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**Author:** ![system](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/system/32/86885_2.png) [@system](https://forum.wixstudio.com/u/system)\ **Post date:** [August 27, 2025, 7:01pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105/3 "2025-08-27T19:01:54Z")
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**Author:** ![Rob](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/rob/32/84134_2.png) [@Rob](https://forum.wixstudio.com/u/Rob)\ **Post date:** [August 27, 2025, 7:02pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105/4 "2025-08-27T19:02:16Z")
This is phishing and should be reported following the steps outlined in this article - [Identifying and Reporting Phishing | Help Center | Wix.com](https://support.wix.com/en/article/identifying-and-reporting-phishing) **Wix will never contact you about account, billing, domains, or any other issues through your site’s contact forms, or site inbox**. 🙂 ---
**Author:** ![Rob](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/rob/32/84134_2.png) [@Rob](https://forum.wixstudio.com/u/Rob)\ **Post date:** [August 27, 2025, 7:02pm UTC](https://forum.wixstudio.com/t/i-want-to-find-out-if-the-email-i-got-from-wix-is-a-scam-email/73105/5 "2025-08-27T19:02:20Z")