Karin,
Is the problem happening to you, or just for friends on the other side of the globe? If only your friends are having the problem, then it sounds like an Internet problem.
What problem are you having? Post your site address so we can see for ourselves.
With that in mind… This forum is dedicated to Wix Code. For questions that are not related to code you can contact Wix support team . You’ll get better help for your problem there.
Yisrael