Lightbox Notifications not being sent to outlook email

Question:
I have a lightbox set up for data capture.
When this form is completed, the details appear via my inbox on Wix.
I have changed the settings to allow notifications to me email, however, these do not come through.
The notifications are not in my spam folders.
Any ideas?

Product:
Wix editor

What are you trying to achieve:
[Explain the details of what you are trying to achieve. The more details you provide, the easier it is to understand what you need.]

What have you already tried:
Checked spam/junk, switched notifications on and off, checked correct email address.

Additional information:
[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.]