Login screen on mobile appears to be blank

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,
1

Hi Wix team,

In some of site pages, I need to check if user already was logged in.
If user is not logged in, I want to show them “Login screen”.
I write something like that to do so:

$w.onReady( function () {
if (!users.currentUser.loggedIn) {
console.log(“User is required to log-in”);
$w(“#button1”).label = “Log in”;
return users.promptLogin()
.then( (res) => {
console.log(“Sucessfully logged in”);
})
. catch ( (err) => {
console.log(“Closed login screen”);
});
}
$w(“#button1”).label = “Log out”;
console.log(“User already logged in”);
});

On desktop, the login screen is shown as expected, while on mobile I see only blank screen with close “X” at right upper corner.
Is there some known issue related to mobile login?
Test page for reference: https://dmitrybi32.wixsite.com/issue-reproduce/about

Thanks.

1 Like
2

Hi,
I recommend following this article which explains how to create a login page.

Best,
Tal.

3

Hi Tal,

I checked out the article, the difference I find is that wixUsers.promptLogin is called there without “return”.

// prompt the user to log in      
wixUsers.promptLogin( {"mode": "login"} )       
.then( (user) => { 
...

Indeed if I remove “return” before login prompt function, login screen displayed on mobile as expected.

However it exposes undesired effect - the page is shown for some time before actual login screen appears.
In older forum discussion, Yoav wrote the following note:
“Note that in both cases we make sure to return the promises from the $w.onReady function. This makes sure we complete the processing before the page is displayed to the user.” (https://www.wix.com/code/home/forum/community-discussion/wix-users-api)

This is the reason why I need the wixUsers.promptLogin to be called like
return wixUsers.promptLogin(…)

And here I’m back to the original issue - with “return” before promptLogin , on mobile, login page appears blank…

Thanks,
Dima

4

Hi Dima,

We discovired a few anomalies when triggering the login prompt in mobile.
I will update this thread once we have feedback regarding the mater.

In the meanwhile as a workaround you can set the page as member only , which will trigger the login prompt automatically. This way you can be sure that wixUsers.currentUser.loggedIn will always return true.

5

Hi Ido,

Thanks for the update regarding your findings.

Regarding w/a, indeed it is possible to configure all the pages I need as member only.
However in this case AFAIK I’m not able to change login screen language according to current user language, as I do it with wixUsers.promptLogin.
As well, right now I trigger the login from ‘site’ code, for specific pages, having some logic dependent on successful login.
So the bottom line, I would prefer to wait for the fix from WIX side.

Thanks,
Dima

6

Hi Ido,
Is there any update on this issue?
Thanks,
Dima