Hi GiriZano:
Thank you for your message.
Yes, I don’t claim to know what I am talking about and how everything is connected. So I agree - if we have to do custom work that is specific to our site, then it makes sense to first understand the structure to then decide how to best solve the problem.
The fact that there are a total of 3 separate entities involved in the website makes it confusing for me to know who to reach out to. (Shopkeep: is our POS application at our physical stores, Ecwid: is the ecommerce platform pulling data out of Shopkeep, and Wix is the website app).
I recently heard from Ecwid who said that there was no way that I can have a different price displayed on the website than the one that is being synced from Shopkeep to them.
So, to the extent that you can provide me with some contacts to reach out to - I greatly appreciate it.
Thanks
Nina