I would like to add on to this. Canceling a project because you didn’t end up hearing back or they didn’t accept the quote is very difficult. There are so many leads coming in that older leads get buried and by the time they are inactive, you have another 30+ leads above them. I have honestly given up on canceling projects because I have to go one by one and cancel.
It would be great if we could set a time for leads to auto cancel like lets say 1 month if its not marked as in progress. It would also be very helpful if we could select more than one lead in the leads list and cancel them from there so we could essentially bulk update them.