Member area not updating members info

Hello,

I have the members area installed on a customers site. When a user logins and wants to update their private info everything works except when they are trying to update their birthday date. Then the site gives an error messages saying: There was a technical problem and we can’t update your profile. Please refresh the page and try again.

Does someone have experience with this or maybe knows a solution to the problem?

Thanks in advance!

Hello,

Is it possible to share what’s the site you are referring to?
Please contact us through our Customer Care channel, and we’ll be more than happy to investigate it for you.

Thanks.