My business email workspace is full but I cannot upgrade my storage on with WIX or Google

My business email workspace is full but I cannot upgrade my storage on with WIX or Google? Wix says unable to load plans, email account suspended and google tells me to speak to my reseller which is WIX. Payments are all up to date.

Product:
WIX STUDIO

What are you trying to achieve:
Upgrade my business email storage

What have you already tried:
Everything on wix and google. No answers in FAQs. No one to talk to.