My Https embedded code not working on mobile devices

Hello, my code to sign up for my product works perfectly on all desktops but each time anyone tries to sign up on a mobile device they receive this message: Your session has timed out (Reference ID: 2634292874)

Is there a way to make the code compatible with mobile users?

Are you using an HTML element to embed your code? If this is the case, then please contact Wix Support at https://www.wix.com/contact/en , as this element is not related to Corvid.
Please also note, that we cannot provide support for external codes that were not created or tested with Wix. If you are experiencing an issue with your code snippet, please contact the provider directly.