# Need best practices for collecting customer information - pricing plans

**URL:** <https://forum.wixstudio.com/t/need-best-practices-for-collecting-customer-information-pricing-plans/79223>\
**Category:** Ask the community\
**Tags:** wix-studio, cms, wix, question\
**Created:** [August 6, 2026, 4:31am UTC](https://forum.wixstudio.com/t/need-best-practices-for-collecting-customer-information-pricing-plans/79223 "2026-08-06T04:31:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Affordable\_Skies](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/affordable_skies/32/121516_2.png) [@Affordable\_Skies](https://forum.wixstudio.com/u/Affordable_Skies)\
**Post date:** [August 6, 2026, 4:31am UTC](https://forum.wixstudio.com/t/need-best-practices-for-collecting-customer-information-pricing-plans/79223/1 "2026-08-06T04:31:28Z")

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**I’m having trouble with**  
Briefly explain what’s not working or where you’re stuck

**Working in**  
e.g. Wix Studio Editor, Wix Editor, Dev Mode, CMS, etc.

**Site link**  
If this is happening on a site, include a live or test site link

**What I’m trying to do**  
Describe the goal or outcome you’re hoping for

**What I’ve tried so far**  
Let us know what you’ve already tested, changed, or searched

**Extra context**  
I have a pricing plan attached to my website. When I search for contact addresses, it’s not there. Is there a better platform to use and move customer contacts to? I have had too many issues with Wix and had to move emails to another platform. HELP!