Need Help! with the Master header

how can I delete a master header? Normal white I just go to the three dots click delete and then the red notification appears and confirm but nothing happens. What should I do?

could you send the video of whole process?

Thank you for your Question of course. Let me explain first i would to delete my second header because i do not need anymore. But I cant delete it. I don’t know why. I would like to add a new icon to the nav but every time if i try the icon goes back it’s like it’s locked somehow. Many thanks in advance for your reply. Best regards, Didi

Thanks for the video. I’ve created a ticket on your behalf with the email associated with domain. Thanks again for the patience with this.

The problem is solved thank you so much for the help! Best regards