# New Feature: New Action in Automation: Send SMS **URL:** \ **Category:** Be in the know\ **Tags:** news, partners\ **Created:** [September 22, 2021, 12:51pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660 "2021-09-22T12:51:48Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![eduardog](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/eduardog/32/669_2.png) [@eduardog](https://forum.wixstudio.com/u/eduardog)\ **Post date:** [September 22, 2021, 12:51pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/1 "2021-09-22T12:51:48Z")
This is a feature request from our partners, and it’s live! This is only for Wix Business Phone Numbers. ![](https://us1.discourse-cdn.com/wix/original/3X/e/6/e6857480ac7df09b484f605efb8d40b94243c09a.png) Users will get different sms/Automation quotas, depending on the business number package purchased: - 1st tier: 10 times per month + user gets 1 extra automation in Automations - 2nd tier: 200 times per month + user gets 3 extra automation in Automations - 3rd tier: 10,000 times per month + user gets 10 extra automation in Automations The automated SMS will appear in the user Inbox for each contact that got the sms (silent message, doesn’t bring the conversation up). Since this is the user’s business phone number, the contacts will also be able to reply to this sms (supporting 2 way conversation). ![](https://us1.discourse-cdn.com/wix/original/3X/4/9/49a683b990c573b61523f15b8a9e1c648f50a4c1.jpeg) The feature already comes with 2 automations: - Send callers an SMS when you miss their call - Send back an auto-SMS when you get an SMS ---
**Author:** ![kr8tivesunited](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/kr8tivesunited/32/27935_2.png) [@kr8tivesunited](https://forum.wixstudio.com/u/kr8tivesunited)\ **Post date:** [September 22, 2021, 1:11pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/2 "2021-09-22T13:11:04Z")
hi is this for the wix business number only ---
**Author:** ![eduardog](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/eduardog/32/669_2.png) [@eduardog](https://forum.wixstudio.com/u/eduardog)\ **Post date:** [September 22, 2021, 2:48pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/3 "2021-09-22T14:48:48Z")
Yes. ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [September 22, 2021, 3:37pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/4 "2021-09-22T15:37:08Z")
Incredible ---
**Author:** ![bestofdenis](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/bestofdenis/32/12901_2.png) [@bestofdenis](https://forum.wixstudio.com/u/bestofdenis)\ **Post date:** [September 24, 2021, 1:11pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/5 "2021-09-24T13:11:07Z")
Hello @brett , Is the “business number package” offer planned for the European market soon? Because I am already using a competing solution and if Wix offers something, i would be interested in testing its VOIP solution. Thx Denis ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [September 24, 2021, 1:13pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/6 "2021-09-24T13:13:22Z")
The support article says it is only available in Canada, US and the UK - [https://support.wix.com/en/article/business-phone-number-getting-a-phone-number](https://support.wix.com/en/article/business-phone-number-getting-a-phone-number) But obviously Brett might be able to help with future plans 👊 ---
**Author:** ![eduardog](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/eduardog/32/669_2.png) [@eduardog](https://forum.wixstudio.com/u/eduardog)\ **Post date:** [September 24, 2021, 3:34pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/7 "2021-09-24T15:34:03Z")
Noah is right. 🙂 The plan is always to expand! 🙂 ---
**Author:** ![noe](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noe/32/30149_2.png) [@noe](https://forum.wixstudio.com/u/noe)\ **Post date:** [September 24, 2021, 3:55pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/8 "2021-09-24T15:55:53Z")
Yes started using it as soon as it showed up in my automations! Love it. ---
**Author:** ![olcaybgc](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/olcaybgc/32/10294_2.png) [@olcaybgc](https://forum.wixstudio.com/u/olcaybgc)\ **Post date:** [September 29, 2021, 9:23am UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/9 "2021-09-29T09:23:01Z")
Looing forward to try it. Waiting for European market. ---
**Author:** ![AnthonyAllioo](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/anthonyallioo/32/81225_2.png) [@AnthonyAllioo](https://forum.wixstudio.com/u/AnthonyAllioo)\ **Post date:** [September 29, 2021, 4:42pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/10 "2021-09-29T16:42:23Z")
Was super excited about this and was about to purchase but the amount of messages is way too low compared to other options. Really disappointed. It would be so much easier to set up automated text like this vs connecting to a 3rd party. Twilio is 0.0075, can send over 1,000 messages. Manychat you get much more text plus a chatbot. Wish there was an option just for automated text because for those of us who don’t need to use the other features, just automated text. ---
**Author:** ![getstarted](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/getstarted/32/16616_2.png) [@getstarted](https://forum.wixstudio.com/u/getstarted)\ **Post date:** [September 30, 2021, 2:29pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/11 "2021-09-30T14:29:21Z")
Me too, I did the exact samething. Was planning on running an ad, but the limits are way to low. When I saw only 10 - 200 messages can be sent per month I was shocked. I see I wasn’t the only one. ---
**Author:** ![saidsevgili](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/saidsevgili/32/30774_2.png) [@saidsevgili](https://forum.wixstudio.com/u/saidsevgili)\ **Post date:** [December 14, 2021, 3:11pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/12 "2021-12-14T15:11:47Z")
we need and waiting in Turkey ---
**Author:** ![Cristian](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/cristian/32/80513_2.png) [@Cristian](https://forum.wixstudio.com/u/Cristian)\ **Post date:** [March 8, 2022, 10:18pm UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/13 "2022-03-08T22:18:04Z")
Any update for this functionality? We really want this functionality in Latin America, especially that it is connected to the Partner Panel and Marketplace. ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [February 27, 2026, 11:46am UTC](https://forum.wixstudio.com/t/new-feature-new-action-in-automation-send-sms/45660/14 "2026-02-27T11:46:42Z")