# Page showing in PREVIEW but not online **URL:** \ **Category:** Ask the community\ **Tags:** question, code\ **Created:** [March 19, 2018, 9:27am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415 "2018-03-19T09:27:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 9:27am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/1 "2018-03-19T09:27:28Z")
In preview mode the page works fine. Online, the page goes to blank and the page code is the attached below. Can anyone help? \ # Error 404 occurred Regardless, we recommend you to update your browser. ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 9:49am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/2 "2018-03-19T09:49:59Z")
Post the URL to the page for inspection. ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 9:56am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/3 "2018-03-19T09:56:34Z")
> **[Broadway Musical Theater Academy - Amministrazione](https://bmtacademy.wixsite.com/home/amministratori)** ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 10:24am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/4 "2018-03-19T10:24:57Z")
Offhand, the problem is not obvious. What is this page supposed to look like? I ran it in Preview mode and the page is blank. It seems that the code hides all of the page elements. Can you narrow down the problem? Did it work at some point and then stopped working after adding more elements to the page? Perhaps if you can recreate the problem on another page using the minimum amount of code possible. If you have a specific problem or suspected bug we would be happy to help. However, we are unable to debug 20,000 lines of code. Yisrael ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 10:47am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/5 "2018-03-19T10:47:19Z")
Hi and thanks for your help. The page was working fine up until a couple of weeks ago. I didn’t make any changes to it. I tried commenting out all of the code, but it still comes up blank. I suspect that one of the objects on the page is incomplatible with some recent WIX update. Here is what it looks like in preview mode with no code commented out. I took this screenshot a few moments ago, so it’s working for me. ![](https://us1.discourse-cdn.com/wix/original/3X/6/b/6b9a84d4ddc70262b20979d654fc75ce54342117.jpeg) ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 10:50am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/6 "2018-03-19T10:50:32Z")
Which browser? I’m using Chrome. It showed up blank. Maybe something to do with the permissions in the database? ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:01am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/7 "2018-03-19T11:01:18Z")
I’m using Chrome as well (latest update), but I tried with Safari, Firefox and Explorer. In live it shows up blank, but in preview mode it works just fine. ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 11:03am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/8 "2018-03-19T11:03:34Z")
Hmmm, strange. Usually what I do when stuff like this happens is I start pruning pieces out and see what causes the problem. You could maybe copy the page and experiment. If you could narrow it down I’d be glad to help. ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:05am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/9 "2018-03-19T11:05:01Z")
Ok, will immediately. I’ll keep you posted. ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:11am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/10 "2018-03-19T11:11:45Z")
I did as you suggested. The page shows up only after I eliminate all of my datasets. ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 11:15am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/11 "2018-03-19T11:15:30Z")
Whoa! Well, that doesn’t sound so useful - a page without datasets. 🤔 What happens when you add them back, one at a time? Perhaps something in the data itself is causing a problem? That would be weird. ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 11:17am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/12 "2018-03-19T11:17:28Z")
Maybe it’s only one dataset that’s causing the problem? ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:19am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/13 "2018-03-19T11:19:17Z")
Ok, did that. I removed one dataset and the page still wasn’t visible. I removed a second one and now the page is visible. ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 11:25am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/14 "2018-03-19T11:25:21Z")
So the question remains is it one of those datasets? Maybe only the last one you removed? And, if so, why? What is wrong with that dataset? Or with the collection that it’s connected to? Are we having fun yet? 🙃 ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:26am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/15 "2018-03-19T11:26:23Z")
I tried adding that one dataset back and the page goes to blank once more. I tried removing another dataset, but it still goes to blank, so I figure this is the incriminated one. I attach the image below. Keep in mind there are three datasets pointing to the same table. Of the three, this is the only READ ONLY dataset. ![](https://us1.discourse-cdn.com/wix/original/3X/7/2/72113aa7c14e101f1a88b5e3aae3c3a4655e3aa6.jpeg) ---
**Author:** ![yisrael-wix](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/yisrael-wix/32/1107_2.png) [@yisrael-wix](https://forum.wixstudio.com/u/yisrael-wix)\ **Post date:** [March 19, 2018, 11:28am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/16 "2018-03-19T11:28:15Z")
Aha! Not sure what to do with it, but it’s a start. Gotta leave my keyboard for a while. I’ll look at it when I get back. Meanwhile keep me posted if you find anything interesting. ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 19, 2018, 11:36am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/17 "2018-03-19T11:36:29Z")
Ok, solved it. Don’t know it happened, but I deleted the incriminated dataset and recreated it and now it works fine. I hadn’t touched it since the page was first created a few months ago, so I have no idea what could’ve gone wrong. The mysteries of computer science! 🙂 Thanks a lot for your help!!! ---
**Author:** ![broadway-musical-aca](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/broadway-musical-aca/32/958_2.png) [@broadway-musical-aca](https://forum.wixstudio.com/u/broadway-musical-aca)\ **Post date:** [March 20, 2018, 7:36am UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/18 "2018-03-20T07:36:00Z")
I figured out what it is, although I don’t know why it happens. The table contains an image field. Apparently, it is that field that makes the page go blank when in live mode (it works fine in preview mode). I removed the image column from the table linked to the dataset and the page works fine. What could it be? ---
**Author:** ![dhamaalyash](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/dhamaalyash/32/11886_2.png) [@dhamaalyash](https://forum.wixstudio.com/u/dhamaalyash)\ **Post date:** [September 12, 2019, 6:36pm UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/19 "2019-09-12T18:36:34Z")
Copy the Data from sandbox to live, it might solve the issue ---
**Author:** ![Nalee\_Vue](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/nalee_vue/32/91155_2.png) [@Nalee\_Vue](https://forum.wixstudio.com/u/Nalee_Vue)\ **Post date:** [April 22, 2024, 9:48pm UTC](https://forum.wixstudio.com/t/page-showing-in-preview-but-not-online/24415/20 "2024-04-22T21:48:39Z")
I just had the same issue. I deleted the whole page and the dynamic set associated with it, start over and ensured SEO settings is showing the correct URL/page to display. Issue resolved.