# Phone Number Format

**URL:** <https://forum.wixstudio.com/t/phone-number-format/51966>\
**Category:** Ask the community\
**Tags:** other-functionality, design, code, wix, question\
**Created:** [August 28, 2023, 5:13pm UTC](https://forum.wixstudio.com/t/phone-number-format/51966 "2023-08-28T17:13:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Amy\_Wolski](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/amy_wolski/32/112258_2.png) [@Amy\_Wolski](https://forum.wixstudio.com/u/Amy_Wolski)\
**Post date:** [August 28, 2023, 5:13pm UTC](https://forum.wixstudio.com/t/phone-number-format/51966/1 "2023-08-28T17:13:03Z")

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**Question:**  
phone number format

**Product:**  
Wix Editor

**What are you trying to achieve:**  
Hey guys, looking for a work around that will allow the phone number entered on a contact form to come out on the email submission in the same manner. Right now, its just a big run on. I have tried Format, Regex and Custom. Nothing translates on teh email submission form. Example: Customer enters phone number as 123-123-1234 in the contact form. It come into my email message as 1231231234. Very difficult to read. I have been told my wix reps that this is by design. Hmmmmm…

**What have you already tried:**  
I have tried a Regex Code, Custom Format and No Format

**Additional information:**

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**Author:** ![adamsayers](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/adamsayers/32/84590_2.png) [@adamsayers](https://forum.wixstudio.com/u/adamsayers)\
**Post date:** [August 29, 2023, 2:08pm UTC](https://forum.wixstudio.com/t/phone-number-format/51966/2 "2023-08-29T14:08:56Z")

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This is very strange. I do not have an answer to give you right away. At Digital Edge, I focus more on the design side of things. However, I will have one of my colleagues look into as he is a VELO expert and specialises in this.

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<div class="post-metadata">

**Author:** ![Amy\_Wolski](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/amy_wolski/32/112258_2.png) [@Amy\_Wolski](https://forum.wixstudio.com/u/Amy_Wolski)\
**Post date:** [September 8, 2023, 3:51pm UTC](https://forum.wixstudio.com/t/phone-number-format/51966/3 "2023-09-08T15:51:58Z")

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Thank you. I appreciate the help.