Problem with the new 2024 tariffs

Thanks for the tag @Lucas_dev and great summation @Breakscape.

Personally, I think the bullet point that has even greater implications is the one regarding the significantly larger added cost for CMS limit increases and how that will impact the end-user/clients. As Breakspace said:

“In line with that, please recognise that none of our clients need the features in Elite, other than the CMS limit increase. Please don’t use that as a bargaining chip to make our customers (who are already invested in this platform) pay 5x more than what they pay now - forcing us to sell it to them too.”

A 5x price increase to get what a client ALREADY HAS will not be acceptable to end clients.

My suggestions are:

  1. Find a way to “match” the pricing for grandfathered sites (sites and clients accounts that already exist), because ultimately end-clients will leave our developers and thus our developers will leave Wix.

  2. Switch to data usage instead of items (as Breakspace mentioned). It’s ridiculous to pay such high rates for a collection item limit, especially when many collections will only need a few columns but thousands of rows (items), thus the items themselves take up very limited data storage.

  3. Perhaps offer an “a la carte” CMS increase option that can be added-on to all levels of Premium plans, so that we can choose the plan features that best fit our needs, AND we can scale our CMS with a “pay as you scale” add-on. For example, start with:

  • Basic plan: 10k items (though it would be better to use GB, so perhaps start with 10GB?)
  • Standard plan: 25k items
  • Plus plan: 50k items
  • Elite plan: 100k items

THEN, no matter which plan you choose, offer a CMS item add-on package that allows us to pay per additional 10k items, or whatever add-on level makes sense (bonus if you allow CMS auto-scaling on our sites so it scales up when we get within 500 items of our limit and simply charges our account).

This allows our clients to get the features they need (with whichever base plan they choose) WHILE allowing for greater scaleability and expense forecasting by only paying for additional CMS items as their CMS needs grow. Plus, that’s something we can more easily explain to clients and (hopefully) they will understand.

Thoughts?

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