I’m Galiet from the Editor X Team.
Thank you for sharing your experience with our team, we apologize for the difficulties you are experiencing with the product page.
It is very likely that the issues were caused by a bug.
In order for us to properly investigate we will need to have your website address.
If you don’t feel comfortable with sharing it here, then please send it via the “Help & Feedback” bug form in the top bar of the Editor.
Once we have more information we should be able to investigate.
Thanks,
Editor X Team