I use buttons as HotSpot (text reduced to “0”). On the mobile version, the text is still visible, although on the PC everything is Ok.
Hey, should be fine now.
Please let me know if the issue persist.
Now everything is Ok. Thank you.
@eugene-m Great. Is the preloaded also fine now?
@shaharn Yes, the preloader ok too.
Hey, can you please post your site’s url so we can have a batter look?
Thank you
Hey, I can’t see the problem. Can you please post a screenshot from the preview to let me know how the SVG should look like?
Thank you
@aleksander-denga could you kindly share an update - this is a customer facing site and it is embarrassing for us to not have this be working.
As shared earlier, all details have been entered into https://support.wix.com/en/ticket/49e805e8-fd07-42ce-92e2-5f563acb4b53
Ticket ID is 513995479
Thank you.
Reposting again as I have not received any response for the past 4 days. This is a commercial site with active subscribers. Hence reluctant to share the website link. Please help us resolve this soon.
We have documented everything (pages where this happens, how to reproduce including a video) at this wix support link below:
https://support.wix.com/en/ticket/49e805e8-fd07-42ce-92e2-5f563acb4b53
First problem is “Cannot read property ‘postMessage’ of null”.
Second is “Cannot read property ‘setCustomValidity’ of null” - this is triggered when trying to enter search term in an input box. We have seen a related one where it says similar message but now related to property ‘blur’.
Hey, as I can’t see your code I can only assume you are not referring to the right field. Or has it been working and just recently stopped?
@shaharn Thank you for responding. This had been working for the past 10 months and stopped working just 4 days ago.
Also, this happens frequently but not always - which means there is some instability in the platform.
@shaharn Also we documented everything in the link below:
https://support.wix.com/en/ticket/49e805e8-fd07-42ce-92e2-5f563acb4b53
Glad to provide any additional information you need - please let me know.
Thanks again.
@tabraham Hey, we are taking care of it.
It should be fixed in a couple of minutes.
Please let us know if it persist.
@shaharn Many thanks! much appreciate the help. The problem is SOLVED.
However, all the speed improvements we were seeing are also gone 
Hope we can have the speed improvements soon without the problem.
Thanks again!
@shaharn Our site is located at clearme .ca and the page that I have this code on is at /account/book-test
@shaharn Hi, I have also same problem about my 2 websites. I have been using preloaders for a long time but now, it only runs once istead of every page. Can you help me too? (Websites are www.konutdiyari. com / www.konutdiyariestates. com)
@isabel-z Hey, it should be fine know.
Please let me know if the issue persist.
Site broke in the past week or two.
On ’gallery map’ page user selects a floor and then a room to view.
‘When user selects a room, taken to ‘gallery’ page where a JavaScript-intensive Google-slides-like gallery autoplays the images in the room.
when user returns to the ‘gallery map’ page and selects a new floor/room and is returned to the ‘gallery’ page, it appears there are 2 JavaScript threads running concurrently and showing images from both rooms. The first thread should have been killed when user went back to the ‘gallery map’ page (or that is how it used to operate).
Site unusable, client upset.
Trouble-ticket entered last night: received prompt callback from wix. agent indicated ticket was going to be escalated. Indicated I should hear back from wix in ~2-3 hours. Has been over 12 hours. Need some help/guidance from wix support. Thanks.
(when Try to publish this post get error saying my account is not allowed to post links, so dumbed down info below)
Ticket: ticket/6cf80970-bc42-41d1-9605-a8f7b94502fb
Site URL: donsahlionlinegallery Dot com
Rechecked site: problem no longer occurring : good!
Am curious to know if resolved by a framework rollback or framework fix.
Performance improvements have made this site much perkier!
But… should I be rechecking site operation daily(?) until…
Does wix offer/recommend any automated test frameworks?
@rickfix80004 Hi, your site is still on the new framework - it was a framework fix.
We are happy the performance is imporved and that you and your clients are happy.