[SOLVED] Wix Bookings Records Through Corvid

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1

I just had a ridiculous exchange with the Wix Customer Care team and I wonder if I can solve my query with Corvid.

A client asked me for their full Wix Bookings record, which they have to submit for business purposes, and that span across a few years.

When the client looks at My Bookings, the history only goes back to the beginning of 2020. I checked at my end through the Dashboard, via the Customer Contact List, and I get a limited list and a message saying, “Bookings. This list shows maximum of 50 bookings”.

I contacted Wix Customer care and their proposed solution is that I access the Dashboard Bookings Calendar and I manually extract the record for this particular client, week by week, across several years.

This is ridiculous! As a small business we can’t afford to spend hours and hours manually going through the calendar to generate a report that is likely to have errors.

These are business records, something that we, as clients, should be able to report on for operational or audit purposes with a few clicks.

Is there a way to query a Wix Bookings collection to create these reports?

2

No you have to do it manually.
https://support.wix.com/en/article/exporting-reports-on-bookings-and-staff-in-wix-bookings

**Select a date range (max. 1 year). **

3

Another agent from the Wix helpdesk took a look and it turns out there was a solution, but it’s apparent that not all customer care agents are created equal.

Simply go to the dashboard, select Finances, select Transactions and hey presto, you can download the full list, which you can then filter in Excel.