Store manager CAN'T purchase shipping label? For real?! Very frustrating

Hi Roberto, thank you for responding. Although I’m (still) very frustrated with WIX product I’m really thankful for the help of the support team and you guys (customer support) are way better than Shopify and Squarespace.

Yes, we have found this way around last night by buying more third party apps. (We got ShipStation and our vendor can buy labels directly i ShipStation dashboard instead of within WIX) However this is not ideal. Because as a non-profit, we are trying to save every penny to put the money to better use for the cause.

Again, I still think that WIX should have the bare-bone e-commerce features available for the default plan. If users are not paying extra for this feature on your competitors’ platforms, it’s a bad idea that people have to do it differently here. Also disclosure is a must in your marketing materials.