# Strange collapse() problem

**URL:** <https://forum.wixstudio.com/t/strange-collapse-problem/6964>\
**Category:** Ask the community\
**Tags:** question, code\
**Created:** [January 3, 2021, 8:20pm UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964 "2021-01-03T20:20:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ivan-terechin](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/ivan-terechin/32/1190_2.png) [@ivan-terechin](https://forum.wixstudio.com/u/ivan-terechin)\
**Post date:** [January 3, 2021, 8:20pm UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/1 "2021-01-03T20:20:02Z")

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Before and after clicking “preview”. Live site looking like after the preview. It is happening on all my client’s sites.  
Things tried:  
1.Clearing cash.  
2.Differnt browsers (2).  
3. Different computer. (log in logout)

10H from the start of the problem

Maybe Somebody has a solution for this? Big Thanks!

 ![](https://us1.discourse-cdn.com/wix/original/3X/5/1/51e05f7a04fbcd39a554b305c41a3692d88dbcea.jpeg)

 ![](https://us1.discourse-cdn.com/wix/original/3X/1/6/16f0311a30aed9ed8de7fe8b162395ef2c265aa5.jpeg)

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**Author:** ![kristina123](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/kristina123/32/23341_2.png) [@kristina123](https://forum.wixstudio.com/u/kristina123)\
**Post date:** [January 4, 2021, 11:04am UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/2 "2021-01-04T11:04:37Z")

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I have this problem too. It’s mentioned in another thread but no answer as of yet.

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**Author:** ![ivan-terechin](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/ivan-terechin/32/1190_2.png) [@ivan-terechin](https://forum.wixstudio.com/u/ivan-terechin)\
**Post date:** [January 4, 2021, 12:40pm UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/3 "2021-01-04T12:40:22Z")

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Hi @kristina123 , did you find a solution for this? Thanks!

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**Author:** ![onemoretime](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/onemoretime/32/104023_2.png) [@onemoretime](https://forum.wixstudio.com/u/onemoretime)\
**Post date:** [February 4, 2022, 5:14am UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/4 "2022-02-04T05:14:23Z")

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I have this problem too. in preview Site and Live Site.  
Once the element is collapsed, the element itself may become smaller or the position may be moved to the left. so we can’t set the correct element’s position forever…very serious problem.

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**Author:** ![onemoretime](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/onemoretime/32/104023_2.png) [@onemoretime](https://forum.wixstudio.com/u/onemoretime)\
**Post date:** [February 4, 2022, 6:30am UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/5 "2022-02-04T06:30:38Z")

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This is collapse() function test(Now, box Element and text Element is collapsed)

 ![](https://us1.discourse-cdn.com/wix/original/3X/e/0/e032089a5eedf524668b38ea343ab86fad028996.png)

and clicked site Preview button…

 ![](https://us1.discourse-cdn.com/wix/original/3X/4/c/4cdab327e8a7f9c9fe8a37a7ab783e28e4ab549e.png)  
results is fine.

but when I go back to the Editor from Preview mode…

 ![](https://us1.discourse-cdn.com/wix/original/3X/9/d/9d20947acc29826228465599ab75bf3abe2be38e.png)

What’s happened!?

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<div class="post-metadata">

**Author:** ![onemoretime](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/onemoretime/32/104023_2.png) [@onemoretime](https://forum.wixstudio.com/u/onemoretime)\
**Post date:** [February 28, 2022, 7:36am UTC](https://forum.wixstudio.com/t/strange-collapse-problem/6964/6 "2022-02-28T07:36:22Z")

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today this problem is solved.

I received this email from wix on November 23, 2021.

**Delete these apps to avoid error messages**

Retiring soon:•  
•Easy Magazine  
•Product Ads on Facebook & Google  
•Voice Comments ← (installed)

I don’t know the details of the relevance, but last night I removed the app Voice Comments, which was no longer supported. I’m not sure, but I think the collapse () problem started around mid-January 2022, so maybe something went wrong when the app was out of support.