Sudden Permission Denied ERROR

Ask the community
,
1

Hi,

Everything WAS FINE , and then buttons that should link to dynamic pages stop working…
I click on a button, the dynamic url destination is shown in the browser, but sadly I will never get there. Also the page frozens

Seems that something has been changed

In live monitoring appears two ERRORS:

FIRST
"[“Permission denied: {"message":"permission_denied, details: {\"RequiredRole\":\"Member\",\"GivenIds\":\"visitor → 844e2d1e-9661-4c15-868a-d1e94d6dd2f3\"}","details":{"category":"api_error","error":"permission_denied","requiredrole":"Member","givenids":"visitor → 844e2d1e-9661-4c15-868a-d1e94d6dd2f3"}}.”]

SECOND
“Error: Unable to handle the request. Contact the site administrator or view site monitoring logs for more information.”

Help would be more than appreciated

2

Hi Sebas,
Yes, these issues are likely coming up as a result of excluding your site to resolve the QR code issue. I’ve added your site back into the rollout, but note that the original QR code issue will return. Thanks!

3

Hi Marlowe

Yes!. Problem solved

By the way, impressive difference between being outside and inside performance rollout. Congrats on that…

If you think that solving qrcode issue might take more than a week or two, please let me know

Again, great support

Thanks !!

4

Thanks! Glad we can be of assistance.

It is very likely that the QR code issue will take longer than that to resolve, so please plan accordingly. I’ll keep you posted.