Videos in collection inconsistently revert to stock footage element on collection page.

I have a collection that includes videos, and a page that connects to all of the data in that collection.

I have one user who is reporting that on some of the videos, he is seeing the stock video that is supposed to be overwritten bu the collection element. This is only true of some of his returned results.

For some direction, I believe that he is using a content filter of some kind on his computer, but I do not know what kind. In any case, how could the content filter allow some videos through completely, and others only allow through the original stock footage element? Is the collection connection happening on the front end? I just assumed it was the backend, which would make this issue not make any sense, but I’ve been having trouble finding a technical explanation on how the connection works for collections.

Hello,

You would be better suited going through Wix Customer Care about this issue as they know best.

https://support.wix.com/en/article/contacting-wix-customer-care-for-support