What is the process? How do we track the progress??
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There isn’t a way to track it, exactly. The community team actively reports and escalates feature requests internally so we make sure you get heard by the appropriate team. 
Hi James! To add on to what Brett mentioned, our PM’s look through these requests by searching for the the hashtags. This is the very reason we ask that all feature request posts, include #featurerequest.
You might not here from them directly, but believe me, they are making note of them.